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Bench cost calculator for IT staffing

Calculate the daily and monthly cash bleed of keeping unplaced IT consultants on your payroll.

Sets the currency, an example salary and the 2026 costs set by law.
Set by law at $80,000: 7.7%. Benefits come on top.
Count the days as

Total bench cost

$11,076

Show the working

1 × $80,000 ÷ 260 × (1 + 20%) × 30 days = $11,076

Salary, burden, people and days are your inputs; a year has 260 working days.

1 consultant on the bench for 30 working days.

Daily burn
$369
Monthly burn
$8,000
Per consultant, per day
$369.23
  • Salary $9,230
  • Burden $1,846

Every working day this bench stays unfilled costs $369. The time on the bench is 11.5% of a working year, so it costs 11.5% of what this consultant costs you in a year.

This is the true cash you burn maintaining this bench, factoring in taxes and benefits alongside base pay.

What placing them sooner keeps
Days on benchBench costKeeps
30, yours
$11,076
25
$9,230
$1,846
20
$7,384
$3,692
15
$5,538
$5,538

Total bench cost $11,076. Daily burn $369.

An estimate from published figures, checked on 10 October 2026. Not legal, tax or financial advice.

On this page

What the result means

This is the true cash you burn maintaining this bench, factoring in taxes and benefits alongside base pay.

  • The total is cash out of the business: salary and the employer's costs on top of it, for every working day a consultant waits for a placement. It isn't the billing you miss, which is usually larger.
  • The daily burn is what one more day of waiting costs across the whole bench, so it is also what each day cut from the average bench time saves.
  • The monthly burn is a twelfth of a year of this bench: what it costs if this many people stay unplaced for the whole month.
  • The rate under the burden field is the floor the law sets in your country at the salary entered. Health cover, a bigger pension and other benefits come on top, so most real burden rates sit above it.

How it works

Bench cost is what an employer pays for a consultant who is on the payroll but not billing a client: salary plus the employer's costs on top of it, for every working day without a placement.

This tool estimates bench costs using a standard 260-day working year. It takes the base annual salary, converts it to a daily rate, adds the percentage cost of employer burden (taxes, insurance, and benefits), and multiplies it by the idle time.

  1. Daily pay per consultant = annual salary ÷ 260 working days.
  2. Daily burden per consultant = daily pay × burden rate ÷ 100.
  3. Daily cost per consultant = daily pay + daily burden.
  4. Daily burn = daily cost per consultant × number of benched consultants.
  5. Total bench cost = daily burn × days on the bench. Calendar days become working days first: working days = calendar days × 260 ÷ 365.
  6. Monthly burn = daily burn × 260 ÷ 12, a twelfth of a working year.

Assumptions

  • A year has 260 working days (52 weeks of 5 days) in every country. Salaried staff are paid for public holidays and leave as well, so dividing by 260 gives the cost of each weekday, holidays included.
  • The burden is a flat share of salary. Some employer costs stop at a ceiling (US Social Security above $184,500, German health insurance above €69,750), so the real rate falls on high salaries; the figure under the burden field applies each ceiling to the salary entered.
  • Every consultant is on the bench for the average time entered.
  • The burden rate starts at 20% in the US, a planning figure that includes benefits; at 0% in India, where CTC already holds the employer's statutory costs; and elsewhere at the rate the law sets at the example salary, so add benefits to it.
  • Figures are whole currency units, never rounded up; the per-day figure shows cents.

Example

Example: a US bench

Five consultants on an average salary of $80,000, a 20% burden rate, and 30 working days on the bench:

  1. Daily pay: $80,000 ÷ 260 = $307.69.
  2. Daily burden: $307.69 × 20% = $61.54.
  3. Daily cost per consultant: $307.69 + $61.54 = $369.23.
  4. Daily burn: 5 × $369.23 = $1,846.15.
  5. Total: $1,846.15 × 30 working days = $55,384.62.

5 consultants earning $80,000 annually with a 20% burden rate cost $369.23 each per day. Over 30 days on the bench, that idle time costs the agency $55,384.

Example: an Indian bench, quoted on CTC

Five consultants on an average CTC of ₹12,00,000. The CTC already includes the employer's PF and gratuity, so the burden rate is 0%:

  1. Daily pay: ₹12,00,000 ÷ 260 = ₹4,615.38.
  2. Daily burden: ₹4,615.38 × 0% = ₹0.00.
  3. Daily cost per consultant: ₹4,615.38 + ₹0.00 = ₹4,615.38.
  4. Daily burn: 5 × ₹4,615.38 = ₹23,076.92.
  5. Total: ₹23,076.92 × 30 working days = ₹6,92,307.69.

Over 30 working days on the bench, the five cost the company ₹6,92,307.

When this is wrong

This is a flat estimation. It does not account for staggered bench times, partial billing for internal projects, or variable burden rates based on state lines or visa statuses.

  • Staggered bench times: when one consultant waits 60 days and four wait 10, enter five consultants at the average of 20 days. The total is the same, but the scenarios assume everyone moves together.
  • Partial billing: a consultant billing half their hours on an internal or shadow project is half on the bench, so count half their days.
  • Burden that varies by state, province or visa: US state unemployment and workers' compensation, Canadian provincial payroll taxes, German accident insurance and the PF basis an Indian employer chooses all move the rate. Use the figure from your own payroll register where you have one.
  • Notice and termination: the cost stops at a lawful termination, but notice pay, severance and gratuity aren't in this total.
  • Overheads: recruiters' time marketing the bench, office space and software licences aren't included.

It counts cash out, not the billing a placed consultant would earn. For the margin side, use the IT staffing margin calculator.

Rules by country

For each country in the tool: what the law adds to a salary, whether pay can stop while a consultant waits for a placement, and the local practice that changes the bench bill most.

United States

Set by law: Social Security 6.2% up to $184,500, Medicare 1.45% and federal unemployment 0.6% of the first $7,000; state unemployment and workers' compensation vary by state. (IRS; IRS; US Department of Labor; US Bureau of Labor Statistics)

At the example salary of $80,000, that comes to $6,162 a year, 7.7% of salary.

On the bench: H-1B consultants must be paid while benched. When an H-1B worker has no assigned work because of the employer's decision, the employer still owes the full required wage until a bona fide termination. Salaried exempt staff get their full salary for any week they do any work, and pay can't be docked for days when work isn't available. (US Department of Labor, Wage and Hour Division; eCFR)

Worth knowing: Consultants on 1099 or corp-to-corp (C2C) terms aren't on payroll, so they cost nothing between placements; whether someone is an employee turns on who controls the work. (IRS)

Canada

Set by law: CPP 5.95% between $3,500 and $74,600, CPP2 4% up to $85,000 and EI at 1.4 times the employee rate up to $68,900 (outside Quebec). (Canada Revenue Agency; Canada Revenue Agency; Canada Revenue Agency; Government of Ontario)

At the example salary of $85,000, that comes to $6,218 a year, 7.3% of salary.

On the bench: Temporary lay-offs have a time limit. In Ontario, a lay-off longer than 13 weeks in any 20 consecutive weeks (or 35 weeks in 52 with conditions such as continued benefits) counts as a termination, and a lay-off the employment contract doesn't allow can be constructive dismissal. Federally regulated employers have a three-month limit. (Government of Ontario; Justice Laws Website, Government of Canada)

Worth knowing: Incorporated IT consultants are usually employees of their own corporation rather than of the agency, but the personal services business rules tax a corporation whose owner would otherwise be the client's employee more heavily. (Canada Revenue Agency; Canada Revenue Agency)

United Kingdom

Set by law: Employer National Insurance at 15% above £5,000 a year and the 3% workplace pension minimum on earnings between £6,240 and £50,270. (HMRC; GOV.UK; The Pensions Regulator; HMRC)

At the example salary of £50,000, that comes to £8,062 a year, 16.1% of salary.

On the bench: Benched staff are owed full pay unless their contract allows unpaid lay-offs. Even then, statutory guarantee pay is £41 a day for up to 5 days in any 3 months, and after 4 weeks of lay-off in a row (or 6 in any 13) the employee can claim redundancy. (GOV.UK)

Worth knowing: Contractors who work through their own limited company or an umbrella company aren't on the agency's payroll between contracts. Under the off-payroll rules (IR35), medium and large clients decide whether a contractor would be an employee, and from 6 April 2026 an agency answers for PAYE when an umbrella company in its chain doesn't pay it. (HMRC; HMRC)

Germany

Set by law: Employer shares of pension (9.3%), unemployment (1.3%), health (7.3% plus half the 2.9% average top-up), long-term care (1.8%) and the 0.15% insolvency levy, each up to its 2026 ceiling. (Bundesministerium für Arbeit und Soziales; Bundesministerium für Arbeit und Soziales; Bundesministerium der Justiz; Bundesministerium für Gesundheit; Bundesministerium für Gesundheit; Deutsche Gesetzliche Unfallversicherung)

At the example salary of €65,000, that comes to €13,845 a year, 21.3% of salary.

On the bench: Pay continues when there's no work. An employer that doesn't take up the work an employee offers still owes the agreed pay, less anything the employee saves or earns elsewhere (§ 615 BGB), and for agency workers a contract can't exclude or limit that claim (§ 11 AÜG). Temporary-work agencies can't claim short-time work allowance (Kurzarbeitergeld) for benched staff. (Bundesministerium der Justiz; Bundesministerium der Justiz; Bundesagentur für Arbeit)

Worth knowing: Freelancers cost nothing between projects, but someone who presents as self-employed while working as an employee is falsely self-employed. A payroll audit can then demand back contributions from the client, and the clearing office of Deutsche Rentenversicherung decides the question on request in a status determination (Statusfeststellung). (Deutsche Rentenversicherung)

India

Set by law: Employer PF (EPF and EPS) at 12% of wages up to ₹25,000 a month, EDLI and admin charges at 0.5% each, gratuity at 15 days' wages a year, and ESI at 3.25% where pay is ₹21,000 a month or less. (Gazette of India; Gazette of India; Gazette of India; EPFO; ESIC)

At the example salary of ₹12,00,000, that comes to ₹67,846 a year, 5.6% of salary.

On the bench: Pay doesn't stop for lack of a project. The Code on Wages allows deductions from wages only on the grounds it lists, absence from work among them, and the Industrial Relations Code's lay-off compensation (half of basic wages and dearness allowance) is written for factories, mines and plantations. Check the employment contract and state rules before any unpaid bench. (Gazette of India; Gazette of India)

Worth knowing: Salaries are quoted as CTC, cost to company, which takes in the employer's PF contribution, so a burden rate added on top counts it twice. Since 21 November 2025, PF and gratuity are worked out on wages that can't be less than half of total pay. (PIB, Ministry of Labour and Employment; PIB, Ministry of Labour and Employment)

Singapore

Set by law: Employer CPF at 17% of wages up to the S$8,000 monthly ceiling for citizens and permanent residents aged 55 and below, and the Skills Development Levy at 0.25%, at most S$11.25 a month. (CPF Board; CPF Board; CPF Board; CPF Board; Ministry of Manpower, Singapore; Ministry of Manpower, Singapore)

At the example salary of $84,000, that comes to $14,415 a year, 17.1% of salary.

On the bench: Salary is owed under the employment contract while a consultant waits. The Ministry of Manpower's guidance treats a temporary lay-off as an alternative to retrenchment, paying at least half of gross salary for the days laid off and lasting no more than a month at a time, subject to review. (Ministry of Manpower, Singapore; Ministry of Manpower, Singapore)

Worth knowing: Employment Pass holders carry no CPF and no foreign worker levy, so their bench cost is salary plus the skills levy; an S Pass holder adds a S$650 monthly levy. CPF applies only to citizens and permanent residents. (CPF Board; Ministry of Manpower, Singapore; Ministry of Manpower, Singapore)

Philippines

Set by law: SSS at 10% of pay up to ₱35,000 a month plus employees' compensation, PhilHealth at 2.5% up to ₱100,000, Pag-IBIG at up to ₱200 a month, and the 13th-month pay. (Social Security System, Philippines; PhilHealth; Department of Budget and Management, Philippines; Supreme Court of the Philippines E-Library)

At the example salary of ₱720,000, that comes to ₱122,760 a year, 17% of salary.

On the bench: Floating status has a six-month limit and needs a real suspension of business. A bona fide suspension of operations of up to six months doesn't end employment (Labor Code, Article 301), but the Supreme Court held in Innodata v. Inting (2017) that a drop in work on a client project isn't enough: floating staff while the business kept operating was constructive dismissal. (Supreme Court of the Philippines)

Worth knowing: Rank-and-file staff are paid for thirteen months a year: the 13th-month pay, a twelfth of the year's basic salary, is due by 24 December, so a year of bench costs more than twelve months of salary. (Supreme Court of the Philippines E-Library; Supreme Court of the Philippines)

Malaysia

Set by law: Employer EPF at 13% of wages up to RM5,000 a month (12% above, with no ceiling), SOCSO at 1.75% and the Employment Insurance System at 0.2%, both up to RM6,000 a month. (KWSP (EPF Malaysia); PERKESO (SOCSO); PERKESO (SOCSO))

At the example salary of RM 96,000, that comes to RM 12,924 a year, 13.4% of salary.

On the bench: Wages fall due at the end of every wage period, bench or not (Employment Act 1955, section 19). The lay-off regulations reach only staff whose pay depends on being given work, so a fixed monthly salary keeps running while a consultant waits. (Department of Labour, Peninsular Malaysia; Department of Labour, Peninsular Malaysia)

Worth knowing: Foreign consultants pay into EPF too: from October 2025 wages, the employer and the employee each contribute 2% for non-Malaysians, against the employer's 12% or 13% for Malaysians. (KWSP (EPF Malaysia))

United Arab Emirates

Set by law: No income tax or social security for expatriates; an end-of-service gratuity of 21 days' basic wage a year for the first five years, 30 days after. (UAE Government portal (u.ae); UAE Government portal (u.ae); UAE Government portal (u.ae); Dubai Health Authority (ISAHD); Department of Health, Abu Dhabi)

At the example salary of AED 180,000, that comes to AED 10,494 a year, 5.8% of salary.

On the bench: Wages stay due when there's no work. The employer must enable the worker to work and otherwise owes the agreed wage (Article 26 of the labour law), and unpaid leave is the worker's to ask for, with the employer's approval, not the employer's to impose (Article 33). (UAE Government portal (u.ae))

Worth knowing: The sponsoring employer pays recruitment, visa and residency costs, and in Dubai and Abu Dhabi the employee's health insurance, so a benched consultant on a company visa keeps costing all of them. UAE nationals join the state pension instead of the gratuity, with the employer paying 15% for those insured from 31 October 2023. (UAE Government portal (u.ae); UAE Government portal (u.ae); Dubai Health Authority (ISAHD); Department of Health, Abu Dhabi)

Australia

Set by law: The Superannuation Guarantee at 12% of earnings up to $270,830 a year, paid on payday from 1 July 2026; state payroll tax and workers' compensation vary by state. (Australian Taxation Office; Revenue NSW; State Revenue Office Victoria; WorkSafe Victoria)

At the example salary of $120,000, that comes to $14,400 a year, 12% of salary.

On the bench: Lack of work isn't a reason to stop pay. An employer can stand employees down without pay only when they can't usefully be employed because of industrial action, a breakdown of equipment or a stoppage the employer can't be held responsible for (Fair Work Act, section 524), and the Fair Work Ombudsman says a quiet business doesn't qualify. (Federal Register of Legislation, Australia; Fair Work Ombudsman)

Worth knowing: A consultant who contracts through their own company is a contractor for tax and super, so costs nothing between placements. Labour hire providers need a licence in Victoria, Queensland, South Australia and the ACT, and hosts may only use licensed ones. (Australian Taxation Office; Labour Hire Authority, Victoria; Queensland Legislation; Government of South Australia; ACT Legislation Register)

Anywhere else

Set by law: Not modelled. Enter the burden rate from your own payroll.

On the bench: In most countries pay continues while an employee waits for work: lay-offs without pay are narrow, time-limited or need the contract's backing. Check the rules where your consultants are employed before planning an unpaid bench.

Worth knowing: Consultants who invoice through their own company aren't on the payroll, so they cost nothing between placements, but every country has its own test of who is really an employee.

Sources

Every source this page cites (78)

Each one was opened and checked on the date beside it.

  1. US Bureau of Labor StatisticsEmployer Costs for Employee Compensation, June 2026 (table 1)9 September 2026
  2. IRSPublication 15 (2026), Employer's Tax Guide2026
  3. IRSTopic no. 759, Form 940, employer's annual federal unemployment (FUTA) tax return24 September 2026
  4. US Department of LaborUnemployment insurance tax topic11 September 2026
  5. US Department of Labor, Wage and Hour DivisionFact Sheet #62I: Must an H-1B employer pay for nonproductive time?2016
  6. eCFR29 CFR 541.602, salary basis1 October 2026
  7. IRSIndependent contractor (self-employed) or employee?19 May 2026
  8. Canada Revenue AgencyCPP contribution rates, maximums and exemptions31 October 2025
  9. Canada Revenue AgencySecond additional CPP contribution rates and maximums31 October 2025
  10. Canada Revenue AgencyEI premium rates and maximums16 September 2025
  11. Government of OntarioEmployer Health Tax (EHT)18 September 2026
  12. Government of OntarioYour guide to the Employment Standards Act: termination of employment23 July 2026
  13. Justice Laws Website, Government of CanadaCanada Labour Standards Regulations, section 3021 September 2026
  14. Canada Revenue AgencyCPP and EI explained: information technology consultants28 July 2022
  15. Canada Revenue AgencyWhat is a personal services business (PSB)20 November 2025
  16. HMRCRates and thresholds for employers 2026 to 20271 September 2026
  17. GOV.UKWorkplace pensions: what you, your employer and the government pay2026
  18. The Pensions RegulatorEarnings thresholds2026
  19. HMRCPay Apprenticeship Levy6 April 2026
  20. GOV.UKLay-offs and short-time working2026
  21. HMRCUnderstanding off-payroll working (IR35)26 February 2026
  22. HMRCUmbrella company market: changes to Income Tax rules to tackle non-compliance26 November 2025
  23. Bundesministerium für Arbeit und SozialesDas ändert sich im neuen Jahr22 December 2025
  24. Bundesministerium für Arbeit und SozialesSozialversicherungsrechengrößen 20268 October 2025
  25. Bundesministerium der Justiz§ 241 SGB V, allgemeiner Beitragssatz2026
  26. Bundesministerium für GesundheitBeiträge3 September 2026
  27. Bundesministerium für GesundheitFinanzierung der Pflegeversicherung14 September 2026
  28. Deutsche Gesetzliche UnfallversicherungZahlen 202522 September 2026
  29. Bundesministerium der Justiz§ 615 BGB, Vergütung bei Annahmeverzug und bei Betriebsrisiko2026
  30. Bundesministerium der Justiz§ 11 Arbeitnehmerüberlassungsgesetz2026
  31. Bundesagentur für ArbeitKurzarbeitergeld: Informationen für Unternehmen2026
  32. Deutsche RentenversicherungScheinselbstständigkeit2026
  33. Gazette of IndiaS.O. 5109(E): wage ceiling for Chapter III of the Code on Social Security17 September 2026
  34. Gazette of IndiaG.S.R. 525(E): Employees' Provident Fund Scheme, 202629 June 2026
  35. Gazette of IndiaThe Code on Social Security, 202029 September 2020
  36. EPFOContribution rates12 June 2018
  37. ESICCoverage4 April 2025
  38. Gazette of IndiaThe Code on Wages, 20198 August 2019
  39. Gazette of IndiaThe Industrial Relations Code, 202029 September 2020
  40. PIB, Ministry of Labour and EmploymentEPF contribution rates in the cost to company (CTC) model19 May 2020
  41. PIB, Ministry of Labour and EmploymentFour Labour Codes made effective from 21 November 202521 November 2025
  42. CPF BoardHow much CPF contributions to pay7 October 2026
  43. CPF BoardCPF-related changes taking place in 20267 October 2026
  44. CPF BoardSkills Development Levy2 July 2026
  45. CPF BoardCan I make CPF contributions for foreign employees?20 April 2026
  46. Ministry of Manpower, SingaporeS Pass levy and quota requirements19 February 2026
  47. Ministry of Manpower, SingaporeEmployment Pass: key facts4 May 2026
  48. Ministry of Manpower, SingaporePaying salary30 January 2026
  49. Ministry of Manpower, SingaporeAlternatives to retrenchment14 July 2026
  50. Social Security System, PhilippinesPay contribution2025
  51. PhilHealthAdvisory 2025-0002: premium contribution rate2025
  52. Department of Budget and Management, PhilippinesCircular Letter No. 2024-2: Pag-IBIG Fund contributions1 February 2024
  53. Supreme Court of the Philippines E-LibraryPresidential Decree No. 851: 13th-month pay1975
  54. Supreme Court of the PhilippinesInnodata Knowledge Services v. Inting, G.R. No. 2118926 December 2017
  55. Supreme Court of the PhilippinesCentral Azucarera de Tarlac v. Central Azucarera de Tarlac Labor Union, G.R. No. 18894926 July 2010
  56. KWSP (EPF Malaysia)Mandatory contribution2026
  57. PERKESO (SOCSO)Rate of contribution1 October 2024
  58. PERKESO (SOCSO)Employment Insurance System contribution rates (Act 800)15 November 2024
  59. Department of Labour, Peninsular MalaysiaEmployment Act 1955 (Act 265)1 January 2023
  60. Department of Labour, Peninsular MalaysiaEmployment (Termination and Lay-Off Benefits) Regulations 19801980
  61. UAE Government portal (u.ae)End of service benefits for employees in the private sector12 August 2026
  62. UAE Government portal (u.ae)Taxation2026
  63. UAE Government portal (u.ae)Labour rights in the private sector8 October 2026
  64. Dubai Health Authority (ISAHD)Health insurance FAQ25 March 2026
  65. Department of Health, Abu DhabiHealthcare Insurers Manual2017
  66. UAE Government portal (u.ae)Federal Decree-Law No. 33 of 2021 regulating labour relations (English text)2022
  67. UAE Government portal (u.ae)Pensions and social security for UAE citizens3 July 2026
  68. Australian Taxation OfficeSuper guarantee17 April 2026
  69. Revenue NSWPayroll tax thresholds and rates1 July 2026
  70. State Revenue Office VictoriaPayroll tax current rates29 September 2026
  71. WorkSafe VictoriaIndustry rates and key dates29 June 2026
  72. Federal Register of Legislation, AustraliaFair Work Act 2009, section 5247 July 2026
  73. Fair Work OmbudsmanStand downs14 May 2026
  74. Australian Taxation OfficeDifference between employees and independent contractors17 December 2024
  75. Labour Hire Authority, VictoriaLabour hire licensing in Victoria30 September 2026
  76. Queensland LegislationLabour Hire Licensing Act 201723 August 2024
  77. Government of South AustraliaAre you ready for SA's labour hire changes?11 April 2026
  78. ACT Legislation RegisterLabour Hire Licensing Act 202026 December 2025

Frequently asked questions

What is a typical burden rate for IT staffing?

In the US, usually 15% to 25% for W-2 consultants on a basic benefits package. At US private employers, the costs the law requires (Social Security, Medicare, unemployment insurance and workers' compensation) average $3.40 an hour against $32.82 of wages, about 10%, and health insurance and retirement contributions bring the average to about 26% (Bureau of Labor Statistics, June 2026). The floor differs by country: at this tool's example salaries the law adds 16.1% in the UK and 21.3% in Germany, before benefits, and the figure for your country shows under the burden field.

How can we reduce bench costs?

Agencies typically reduce costs by improving deployment speed, retraining benched staff for higher-demand skills, or automating resume formatting to submit candidates faster. Each working day cut from the average bench time saves the daily burn this tool shows, across every consultant on the bench.

Does this include overhead costs?

No. This calculation covers direct payroll and burden only. It excludes fixed agency overhead like software licences, office space, and administrative salaries.

How many working days are in a year?

The US standard is 260 working days (52 weeks multiplied by 5 days). This tool uses 260 in every country: salaried staff are paid for public holidays and leave as well, so one weekday costs the annual cost divided by all 260.

Can we stop paying consultants while they're on the bench?

Usually not while they're still employed. US employers must keep paying H-1B workers who have no assigned work; German and UAE employers owe the agreed wage when they don't provide work; UK staff are owed full pay unless their contract allows unpaid lay-offs; Australia allows unpaid stand-down only for causes like industrial action, never a quiet month; and the Philippine Supreme Court has held that floating staff after a client project ends can be constructive dismissal. Contractors working through their own company cost nothing between placements, which is why the bench is a payroll problem. Each country's rule is under Rules by country.

Should we count working days or calendar days on the bench?

Use whichever your records use; the tool converts between them. Bench reports built from timesheets count working days. Counting from the day one project ended to the day the next began gives calendar days, which the tool turns into working days at 260 for every 365.

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Built and maintained by Stafflo. Questions or a wrong number: contact. Last updated 11 October 2026.