Worked example, United States
KYC processing cost calculator
The monthly labour cost of manual KYC and AML reviews, beside published verification prices.
Fill the loan application from the conversation, in Telugu or English.
Your field executives already collect everything a lender needs. They collect it by talking, and then someone types it in, checks it against each lender's list and uploads it to five portals. We build tools that work the way your team does — in Telugu and English, on a phone in the field, on computers in your own office.
Book a 15-minute callWhere the hours go
- Re-typing the same application into every lender's portal, in every lender's format.
- Files bounced back for a document nobody knew that lender needed.
- Portals that lock you out at 10 a.m., when every DSA in the city is uploading.
- Listening to a handful of collection calls a week when your lenders hold you responsible for all of them.
What we've built for Lending
Real screenMulti-Lender Submission Desk
LendingSends one application to every lender you're empanelled with, in each lender's format, paced so portals don't lock you out, and tracks every reply in one place.
Open Multi-Lender Submission DeskOn our workbench for Lending
If one of these would help you, tell us and it moves up the queue.
- Field DeskFills the lender's application from the field executive's conversation with the applicant, in Telugu or English, and lists the documents still missing for that lender.In progressAsk for a preview: Field Desk
- Collections Conduct AuditorChecks every recorded collection call, in Telugu, Hindi or English, against the conduct rules your lenders hold you to, and sends the ones that need a person to QA with the moment marked.In progressAsk for a preview: Collections Conduct Auditor
Free tools for this industry
These run in the browser, show their working, and cost nothing to use:
What else is possible
We haven't built these, but we would, for the right firm:
- A gold-loan counter assistant that explains the loan's terms to a customer in Telugu, from the lender's own key fact statement.
- A daily view of which files are stuck with which lender, and why.
Where we'd tell you not to use AI
Credit decisions, which stay with the lender. Our tools prepare the file and check the conduct, and nothing we build pressures a borrower.
The rules you work under
Under RBI's Digital Lending Directions 2025, the lender stays responsible for what its lending service providers and recovery agents do, and digital outreach to borrowers needs recorded consent. That's why lenders audit you. The DPDP Act applies to every applicant's data. Our tools record consent before a conversation is captured and keep a log your lenders can inspect.
Sources
- The Legal 500The RBI's Digital Lending Directions, 202521 August 2025
- iTuringRBI Digital Lending 2025: what it means for NBFC AI11 May 2026
How it runs for you
Speech is transcribed on the phone or on a computer in your office. Recordings never go to an outside AI service.
Security and complianceStart with an audit (from $3,500) or go straight to a pilot (from $15,000)